Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Wilmington Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Wilmington Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

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North Carolina’s strong connection to the U.S. military has placed the state at the forefront of the effort to ensure that active-duty military members, veterans, and their families have access to quality mental health care.

North Carolina is home to eight U.S. military bases, including Ft. Bragg, which is the largest military installation in the world. The state’s citizenry also includes more than 775,000 veterans. The Army, Air Force, Navy, Marine Corps, and Coast Guard all have a presence in North Carolina.

As a result, elected officials and healthcare experts throughout the state of North Carolina are acutely aware of the military community’s need for quality mental health services.

The Scope of the Problem

Unfortunately, the U.S. Department of Veterans Affairs (VA) has struggled to meet the demand for effective mental health treatment for military members and veterans in North Carolina.

For example, only four VA centers in North Carolina offer programming for posttraumatic stress disorder (PTSD), a mental health condition that is prevalent among a population that is commonly exposed to combat and other traumatic experiences. In Wilmington, North Carolina, one of the most populous cities in the state, there are no VA centers that offer a PTSD program.

According to the VA website, about 7 percent of all Americans will struggle with PTSD at one point in their lives. However, among military members, the prevalence of PTSD is significantly higher.

The VA reports that about 15 percent of veterans who served in Vietnam have struggled with PTSD, as have about 12 percent of those who served during Operation Desert Storm (the 1990-91 military operation to drive Iraqi forces out of Kuwait). For those who served during Operation Iraqi Freedom and Operation Enduring Freedom, which were launched in the aftermath of the Sept. 11 attacks on the United States, the VA reports that the PTSD rate may be as high as 20 percent.

Improving Access to Care

Shortcomings in mental health care for members of the military community in North Carolina and throughout the nation were addressed by Sen. Thom Tillis (R-NC), in a Nov. 10 article that he wrote for StarNews Media.

“A glaring area of failure is the inadequate mental health care resources offered to veterans, many of whom suffer from PTSD, [traumatic brain injury], and depression as a direct consequence of their service,” Sen. Tillis wrote. “That is absolutely unacceptable, and it’s why Congress has started to play a leading role in improving the breadth and quality of mental health care services at the VA. “

One of the ways that the U.S. Congress is addressing mental health care for military members and veterans is Senate Bill 841, which is titled “Prioritizing Veterans Access to Mental Health Care Act of 2015.” If passed and signed into law, this bill will authorize veterans to receive mental health services from non-VA providers if they provide a written statement that the VA has been incapable of providing the care that they need.

Getting Help in North Carolina

As indicated in provisions of Senate Bill 841, the VA is not the only provider that offers mental health services to veterans and other members of the U.S. military community.

For example, in Wilmington, North Carolina, Wilmington Treatment Center has established Operation Recovery, a specialized treatment track where military members, police officers, and others from similar professions can receive quality care for PTSD, substance use disorders, and other mental and behavioral health challenges.

If you or someone you love is a military member, veteran, or military family member, know that treatment options are available, and a healthier future is within your reach.

Going to Wilmington was the greatest decision I ever made. The encouragement I received will never be forgotten and I'm proud to say that I am sober today!

– Nathan Z.
We are affiliated with the following organizations, which provide accreditation, education, and training to ensure quality behavioral health and addiction treatment.
  • American Society of Addiction Medicine (ASAM)
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • Tricare
  • The Jason Foundation

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