Frequently Asked Questions

At Wilmington Treatment Center, we offer answers to frequently asked questions to help guide you or your loved one through this important time.

Is my information confidential?

All inquiries and admissions to our treatment program are kept completely confidential. Federal laws and regulations are strictly followed to protect anonymity.

Where is your program located?

Our facility is located at 2520 Troy Dr in beautiful coastal Wilmington, North Carolina. We are conveniently located near Interstate 40, Highway 17 and Highway 74/76. Also, we are easily accessed through Wilmington International Airport and Wave Transit. We also have an intensive outpatient location at 1524 Harbour Dr Suite C, Wilmington, NC 28401.

What types of programs and counseling will I receive?

Wilmington Treatment Center uses evidence-based practices consistent with the Life Stages and Matrix Model as well as Twelve Step Facilitation. Each individual will participate in the many phases of the program to personalize their recovery. Treatment is delivered primarily through group modality with ancillary individual sessions as needed. Groups are designed to inform and teach the processes of overcoming addiction and achieving recovery.

Will I be required (or permitted) to take medication during treatment?

Each patient admitted to Wilmington Treatment Center will undergo a comprehensive medical and addiction assessment by a qualified medical provider. All medication determinations are made on an individual basis, and always involve the informed consent of the patient by our medical staff. All detoxification medications will be prescribed and monitored by our medical director who is a leader in the addiction industry and certified by The American Board of Preventative Medicine specializing in Addiction Medicine.

How long will I be in treatment?

Your personal length of stay will depend upon a number of interfolding individualized pieces, including the specific nature of your problem being treated and what your managed care company authorizes. Determining the ideal length of stay involves an analysis of a number of personal factors including, but not limited to, the nature and severity of the issues you are struggling with and the concurrent reviews with your insurance company during your stay. Our professionals will take all of these issues into consideration as we work with you to create the personalized program that will put you in the best position to pursue long-term recovery. We also have an extensive continuum of care program that will help you integrate back into your community.

Is Wilmington Treatment Center the place for me or my family member?

Wilmington Treatment Center offers a full continuum of care to adults who are struggling with substance abuse. It is a safe, supportive environment that will help you begin your journey to recovery. Wilmington Treatment Center also provides an intensive family program to help the friends and family of the addicted individual.

If I have a friend or family member who is unwilling to seek help, what can I do?

Alcohol and other drugs affect more than just you; they affect your family and friends.  At Wilmington Treatment Center, we know addiction is a family disease. Our Therapists work individually with patients and family members to start the healing process for the entire family.

Will I be allowed to smoke cigarettes during treatment?

Smoking is permitted in designated areas. You will need to bring your own cigarettes (enough for the entire length of stay) and lighters, as these items are not available at our facility. If you are interested in smoking cessation treatment, please discuss with our medical staff during your history and physical assessment.

What am I allowed/not allowed to bring with me?

Things to bring:

(Please limit to 1 piece of luggage and 1 personal bag)

  • Seven days’ worth of clothes, including pajamas. Clothes should be casual but not revealing
  • Bathroom and hygiene products. No mouthwash containing alcohol, aerosol cans, nail polish or nail polish remover, rubbing alcohol, hair color, or perfume
  • All non-narcotic prescriptions in their original pharmacy bottles. Ask your admissions adviser about medications that you need to have enough of for your entire stay. Some of examples of these are birth control, asthma medication, and medication for diabetes
  • Basic alarm clock (no clock radios) and/or watch
  • Picture ID/insurance card/pharmacy card
  • Cigarettes and lighters. Bring enough to last for 4 weeks or arrange for family/friends to provide additional tobacco products during your stay. Cigarette vending machines are also available on-site
  • Electronic cigarettes are not permitted while in the detox level of care and/or while residing in the main campus hospital. All of these devices will be surrendered at the time of admission and can be reissued upon transition to off-site housing when out of detox. All liquids and/or cartridges need to be brand new and unopened
  • $60 to $80 cash for cigarette vending machines. Small bills only ($1 and $5)
  • Your credit card and other personal valuables will be secured with our ward clerk in a locked safe
  • Detergent – Must be a sealed, unused container or pods
  • Rain jacket

Please separate your toiletries (zip-lock bag preferred), medications, underwear, and socks.

Things not to bring:

If you bring the items listed below they will be locked in the luggage room or the ward clerk’s office for the duration of your stay.

  • Revealing clothing (no short shorts or short skirts, spaghetti straps, or tank tops)
  • Clothes with holes in them and those with offensive slogans or that promote alcohol or drugs – for example, a shirt advertising a bar or brand of liquor
  • Any outside food, beverages, and/or candy
  • Cell phones, laptops, and/or any other electronic devices, such as iPods, and MP3 players, iPads, PDAs, handheld games, Kindles or eBooks, and similar devices
  • Stuffed animals, bedding, pillows, blankets, and towels
  • Q-tips, cotton balls, or condoms
  • Scissors or sharp objects, including metal nail files and straight edge razors
  • Cameras
  • Potted plants
  • Umbrellas
  • Playing cards, dice, or other gambling paraphernalia
  • Toxic magic markers, highlighters, white-out, glue, or lighter fluid
  • Expensive jewelry or clothing
  • Loose tobacco, rolling papers, or cigars
  • Drug paraphernalia
  • Synthetic cannabis (Spice, K2, etc.). If you are found to be in possession or under the influence of this substance, it may be grounds for immediate discharge

The following is a list of medications that are not allowed to be taken while a patient at Wilmington Treatment Center. Please ask your admissions advisor if your current medications are approved.

  • Stimulants – Adderall, Concerta, Ritalin, and their generics
  • Opiate pain medications – Vicodin, Percocet, Oxycontin, Roxicodone etc. and their generic or brand-name equivalents
  • Benzodiazepines – Valium, Xanax, Klonopin, or other sedative hypnotics and their generic equivalents
  • Ultram – tramadol and generic equivalents
  • Muscle relaxers – Soma, Flexeril, or other muscle relaxers and their generics
  • Sleeping pills – Lunesta, Sonata, Ambien, or other sleeping pills and their generics
  • Herbal remedies – supplements for sleep, energy, etc.

If the above medications are brought to the facility you will be instructed to either send them back with the person(s) who transported you to the facility and/or we will discuss the process of them being sent to the pharmacy for destruction.

Going to Wilmington was the greatest decision I ever made. The encouragement I received will never be forgotten and I'm proud to say that I am sober today!

– Nathan Z.
Marks of Quality Care
We are affiliated with the following organizations, which provide accreditation, education, and training to ensure quality behavioral health and addiction treatment.
  • American Society of Addiction Medicine (ASAM)
  • Newsweek 2023
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • Tricare