Frequently Asked Questions
At Wilmington Treatment Center, we offer answers to frequently asked questions to help guide you or your loved one through this important time.
Is my information confidential?
All inquiries and admissions to our treatment program are kept completely confidential. Federal laws and regulations are strictly followed to protect anonymity.
Where is your program located?
Our facility is located at 2520 Troy Dr in beautiful coastal Wilmington, North Carolina. We are conveniently located near Interstate 40, Highway 17 and Highway 74/76. Also, we are easily accessed through Wilmington International Airport and Wave Transit. We also have two intensive outpatient locations at 1524 Harbour Dr Suite C, Wilmington, NC 28401 and at 3801 Lake Boone Trail, Suite 200, Raleigh, NC 27607.
What types of programs and counseling will I receive?
Wilmington Treatment Center uses evidenced based practices consistent with the Life Stages and Matrix Model as well as Twelve Step Facilitation. Each individual will participate in the many phases of the program to personalize their recovery. Treatment is delivered primarily through group modality with ancillary individual sessions as needed. Groups are designed to inform and teach the processes of overcoming addiction and achieving recovery.
Will I be required (or permitted) to take medication during treatment?
Each patient admitted to Wilmington Treatment Center will undergo a comprehensive medical and addiction assessment by a qualified medical provider. All medication determinations are made on an individual basis, and always involve the informed consent of the patient by our medical staff. All detoxification medications will be prescribed and monitored by our American Society of Addiction Medicine board certified Medical Director who is a leader in the addiction industry.
How long will I be in treatment?
We are a month long program but your personal length of stay will depend upon a number of interfolding individualized pieces, including the specific nature of your problem being treated and what your managed care company authorizes. Determining the ideal length of stay involves an analysis of a number of personal factors including, but not limited to, the nature and severity of the issues you are struggling with and the concurrent reviews with your insurance company during your stay. Our professionals will take all of these issues into consideration as we work with you to create the personalized program that will put you in the best position to pursue long-term recovery. We also have an extensive continuum of care program that will help you integrate back into your community.
Is Wilmington Treatment Center the place for me or my family member?
Wilmington Treatment Center offers a full continuum of care to adults who are struggling with substance abuse. It is a safe, supportive environment that will help you begin your journey to recovery. Wilmington Treatment Center also provides an intensive family program to help the friends and family of the addicted individual.
If I have a friend or family member who is unwilling to seek help, what can I do?
Alcohol and other drugs affect more than just you; they affect your family and friends. You will receive answers here with our family program. At Wilmington Treatment Center, we know addiction is a family disease. It is our goal to start the healing process for the entire family. Family and friends may visit on either Saturdays or Sundays depending on your counselor assignment and because this is a family disease, we ask your family to arrive at 1:00 p.m. for our educational program. Our family program is from 1 p.m. – 2:30 p.m. and visitation is from 2:30 p.m. – 4:45 p.m.
Will I be allowed to smoke cigarettes during treatment?
Smoking is permitted in designated areas. You will need to bring your own cigarettes (enough for the entire length of stay) and lighters, as these items are not available at our facility. If you are interested in smoking cessation treatment, please discuss with our medical staff during your history and physical assessment.
What am I allowed/not allowed to bring with me?
Things to bring:
(Please limit to 1 piece of luggage and 1 personal bag)
- 7 days change of clothes, including PJ’s. Clothes should be casual, nothing revealing.
- Bathroom and hygiene products. No mouthwash containing alcohol, aerosol cans, nail polish or nail polish remover, rubbing alcohol, hair color, or perfume.
- All non-narcotic prescriptions in their original pharmacy bottles. Ask your admissions adviser about medications that you need to have enough of for your entire stay. Some of examples of these are: birth control, asthma medication, and medication for diabetes.
- Basic alarm clock (no clock radios) and or watch
- Picture ID/ Insurance Card/Pharmacy Card
- Phone card
- Cigarettes and Lighters enough to last for 4 weeks or arrange for family/friends to provide additional tobacco products during your stay.
- Electronic Cigarettes are not permitted while in the Detox level of care and/or while residing in the main campus hospital. All of these devices will be surrendered at the time of admission and can be reissued upon transition to off-site housing when out of Detox. All liquids and/or cartridges need to be brand new and unopened.
- $60 to $80 cash for the vending machines and on some occasions ordering food. You can have additional money sent by family if needed.
- Credit card # for ordering food delivery (optional) if you are transitioned into our off-site housing. Your actual credit card (along with other personal valuables will be secured with our ward clerk in a locked safe.
Things not to bring:
If you bring the items listed below they will be locked in the luggage room or the Ward Clerks office for the duration of your stay.
- Revealing clothing (no yoga pants, leggings, tank tops, short shorts or skirts) Clothes with holes in them and those with offensive slogans or that promote alcohol or drugs – for example one advertising a bar or brand of liquor.
- Any outside food, beverages and candy
- Cell phones, laptops or beepers
- Electronic equipment iPods, and MP3 players, iPads, PDA’s, hand held games, Kindles, Nooks and similar devices
- Stuffed animals, bedding, pillows
- Dvds, Videos, or Cds
- Qtips, cotton balls, condoms
- Cologne, perfume, or aerosol sprays
- Scissors or sharp objects, including metal nail files and straight edge razors
- Potted plants
- Playing cards, dice, other gambling paraphernalia
- Toxic magic markers/highlighters/white out/glue/lighter fluids
- Expensive jewelry or clothing
- Loose tobacco and rolling papers
- Drug Paraphernalia
The following is a list of medications that are not allowed to be taken while a patient at Wilmington Treatment Center. Please ask your admissions advisor if your current medications are approved.
Stimulants – Adderall, Concerta, Ritalin and their generics
Opiate pain medications – Vicodin, Percocet, Oxycontin, Roxicodone etc. and their generic or brand name equivalents
Benzodiazepines – Valium, Xanax, Klonopin, or other sedative hypnotics and their generic equivalents
Ultram and its generic
Muscle relaxers – Soma, Flexeril or other muscle relaxers and their generics
Sleeping pills – Lunesta, Sonata, Ambien or other sleeping pills and their generics
Herbal remedies for sleep, energy etc.
If the above medications are brought to the facility you will be instructed to either send them back with persons who transported you to the facility or we will discuss the process of them being sent to the pharmacy for destruction.