Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Wilmington Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Wilmington Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Admissions

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Medicare
  • Tricare
  • and more...

Taking the First Step

For many people, taking the essential first step of seeking treatment for substance abuse and co-occurring mental health disorders is often the most difficult. As a result, we, at Wilmington Treatment Center, have designed our admissions process to be as smooth and painless as possible.

As a primary substance abuse treatment center, we treat people who are struggling with virtually all forms of substance abuse and addiction. If a person is interested in our services, the admissions process begins with a phone call and a brief, confidential conversation with one of the compassionate and knowledgeable members of our admissions team. Our skilled admissions team is available to discuss treatment and schedule admissions 24 hours per day, seven days per week, even on holidays.

Patients, family members, loved ones, and/or referral sources will be asked a series of questions so we can get to know the potential patient. These questions are designed to help us get a picture of what is happening with the potential patient so we can determine the best course of treatment and assess whether we would be a good fit. These questions include a history of alcohol or drug use, medical background, treatment history, and insurance information.

Our Admissions Process

Soon after this initial call, we process insurance information and contact the potential patient to discuss financial issues. Once this step is complete, we can schedule a date for admission. Because of our streamlined process, we can often schedule an admission date the same day as the initial call.

Our Admissions Criteria

Wilmington Treatment Center is open to men and women ages 18 and older who have a primary substance use disorder diagnosis. We also accept men and women with both a primary substance use disorder and co-occurring mental health diagnoses. We are unable to provide care for individuals who are homicidal or those who have a history of sex offenses. All of our rooms are handicapped accessible.

If you or your loved one is struggling with a substance use disorder, do not hesitate to give us a call. Today could be first day of your journey toward the substance-free life that you deserve.

Wilmington Treatment Center saved my life, plain and simple. I arrived broken, lost and with no hope but Wilmington introduced me to a better way of living and I owe a huge part of my life to them.

– Mallory R.
We are affiliated with the following organizations, which provide accreditation, education, and training to ensure quality behavioral health and addiction treatment.
  • American Society of Addiction Medicine (ASAM)
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • Tricare
  • The Jason Foundation