Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Wilmington Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Wilmington Treatment Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Does Blue Cross Blue Shield Cover Drug Rehab in North Carolina?

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Medicare
  • Tricare
  • United Healthcare
  • and more...

Does Blue Cross Blue Shield Cover Drug Rehab?

If you have Blue Cross Blue Shield (BCBS) insurance, your benefits may include coverage for drug rehabilitation and/or other forms of drug treatment. Many BCBS policies include coverage for various types of drug rehab, including certain types of inpatient and outpatient care.

However, it is important to understand that Blue Cross Blue Shield insurance is provided through 36 independently operated companies that are located throughout the United States, as well as by licensees that are authorized to provide BCBS coverage outside the U.S. For example, in Wilmington, Raleigh, and other parts of North Carolina, Blue Cross Blue Shield coverage is provided through Blue Cross and Blue Shield of North Carolina. Given the wide range of BCBS policies, it will be important for you to confirm the specifics of the policy that you hold through Blue Cross and Blue Shield of North Carolina.

One of the many services that we provide at Wilmington Treatment Center is working with individuals such as yourself to help you determine whether or not your Blue Cross Blue Shield policy will cover drug rehab.

What Types of Drug Rehab Does Blue Cross Blue Shield Cover?

Comprehensive drug rehab often involves detoxification, which is also known as detox, followed by residential or inpatient care. After an individual has completed a residential or inpatient program, depending upon his or her progress and ongoing needs, he or she may either return home or transition into a partial hospitalization program (PHP) or an intensive outpatient program (IOP).

Some BCBS insurance policies cover inpatient treatment, residential treatment, partial hospitalization programs, and intensive outpatient programs. As noted in the answer to the previous question, the types of drug rehab that Blue Cross and Blue Shield of North Carolina will cover will depend upon the specifics of your policy.

If you have your insurance card accessible when you contact Wilmington Treatment Center, a member of our team will be happy to contact Blue Cross and Blue Shield of North Carolina to confirm your benefits and verify what types of drug rehab your policy will cover.

How Much of the Cost of Drug Rehab is Covered by Blue Cross Blue Shield?

Each BCBS policy will have certain limitations on coverage for drug rehab and other treatment-related services. These limitations may involve the amount of money that the policy will provide for drug rehab, as well as the amount of time that the person may remain in drug rehab and still have his or her treatment paid for by Blue Cross and Blue Shield of North Carolina.

For example, some Blue Cross Blue Shield policies may involve annual or calendar year limitations on the cost of drug rehab that the insurance provider will pay for, while other policies may place lifetime caps on financial expenditures for drug rehab.

To confirm how much of the cost of drug rehab that your policy with Blue Cross and Blue Shield of North Carolina will cover, be sure to have your BCBS information handy when you contact Wilmington Treatment Center. Our experts can get you the insurance-related answers that you need.

What Can I Do if Blue Cross Blue Shield Doesn’t Cover All of My Drug Rehab Needs?

At Wilmington Treatment Center, we are dedicated to providing a highly personalized experience to all who turn to us for help, and we are committed to working with each individual and family to eliminate the fears and frustrations that too often prevent people from getting the help that they need.

We are well aware that financial concerns can prevent many people from seeking treatment, but we also know that many people who contact us are pleasantly surprised by our ability to guide them through the financial component of treatment.

Once our advisor has helped you determine the extent of the coverage that your Blue Cross and Blue Shield of North Carolina policy provides for drug rehab, he or she can also talk you through your many options for funding any elements of care that your policy does not cover.

How Can I Confirm my Blue Cross Blue Shield Benefits?

To confirm your benefits through Blue Cross and Blue Shield of North Carolina, verify the types and levels of drug rehab that your policy will pay for, and get any additional insurance information that you need, simply contact Wilmington Treatment Center at your earliest convenience. The friendly and knowledgeable individual with whom you speak will be able to answer all of your insurance-related questions and help you make the most informed decisions about treatment.

Wilmington Treatment Center saved my life, plain and simple. I arrived broken, lost and with no hope but Wilmington introduced me to a better way of living and I owe a huge part of my life to them.

– Mallory R.
We are affiliated with the following organizations, which provide accreditation, education, and training to ensure quality behavioral health and addiction treatment.
  • American Society of Addiction Medicine (ASAM)
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • Tricare
  • The Jason Foundation

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